These are our terms and conditions for the ticket sales of concerts of Vocal Ensemble Irrevocable via this website.
Return policy
Tickets bought online are generally non-refundable. If any problems occur during the purchase, please contact us as soon as possible on ensemble.irrevocable@gmail.com.
Discount
A ticket with a student discount is only valid in combination with a valid student card. Children below 18 years can use a discount ticket, without having to show a student card.
Be on time for the concert
Concerts of Vocal Ensemble Irrevocable will start at the indicated time. Visitors arriving after the concert has started, are at risk of being refused to enter the venue.
Concert moved or cancelled
Due to the special situation we are in currently (COVID-19), it could occur that a concert has to be moved to another date or is canceled completely. In this case, we will send you an email with the following options to choose from:
- 1. Keep your ticket (default choice): If a concert is rescheduled, your ticket remains valid for the new date. If a concert is canceled, your ticket remains valid for a future Vocal Ensemble Irrevocable concert.
- 2. Donation: You can also choose to donate the money of your ticket to Vocal Ensemble Irrevocable to support us.
- 3. Refund: Of course, you can choose for a refund.
Let us know your choice: If you wish to make a choice other than the default choice, please let us know as soon as possible at ensemble.irrevocable@gmail.com.
Refund processing time: If you request a refund in time, you will be refunded within three months of the canceled concert, or within one month of the new date of the rescheduled concert. If you request a refund after these processing deadlines, we will refund the amount as soon as possible.
Stichting Vocaal Ensemble Irrevocable
KvK-nummer: 73175870
Kalvermarkt 10, 2312LL, Leiden
E-mail: ensemble.irrevocable@gmail.com